Shopify resourceGuide·8 min read
International Selling Checklist for Shopify Stores
Use this checklist once for every new country you open. It covers Shopify Markets, currency, payments, language, shipping, duties, tax rules and returns, with the admin path for each check.

Key takeaways
- Shopify Markets is free on every plan for regional markets: you group countries, then set currency, language, domain and product availability for each group.
- To charge customers in their own currency, you need Shopify Payments or Adyen as your processor, and a market can only be activated for countries that have a shipping rate.
- Duties can be collected at checkout once your products have HS codes, set under Settings > Taxes and duties, so customers don't get a surprise bill on delivery.
- Import rules changed recently: the US suspended its de minimis exemption on 29 August 2025, and the EU added a €3 per item customs duty on parcels worth €150 or less from 1 July 2026. Checked on 7 November 2026.
- Who it is for
- Shopify stores opening their first international markets
- Time needed
- Half a day per market, plus translation time
- What you need
- Shopify Payments or Adyen and your product HS codes
Selling abroad on Shopify is mostly a settings job, not a rebuild. The stores I see struggle abroad usually have the same gaps: prices shown in the wrong currency, shipping rates that don't cover the new country, a checkout that adds duties the customer didn't expect, or a returns process nobody thought through. Each one is fixable before you open the market, and painful after.
This checklist is for US-based and other Shopify stores opening their first one to three international markets. Work through it once per market. The numbered sections follow the order I set things up for clients: choose the market, configure it, sort payments, language, shipping and duties, tax, then customer service. Each table gives the check, why it matters and where to find it in Shopify. Rules were checked against Shopify's Help Center and government pages on 7 November 2026.
1. Choose where to sell first
| Check | Why it matters | Where in Shopify |
|---|---|---|
| Check sessions and orders by country | Start where demand already exists | Analytics > Reports |
| Pick one to three markets to start | Each market adds work to run well | Your plan, not the admin |
| Check your products can be sold there | Some goods are restricted on import | Destination customs rules |
| Price the landed cost | Shipping and duties can wipe out margin | Profit margin calculator |
| Decide one store or several | Markets suits most, separate stores suit few | Markets vs multiple stores |
Your own analytics are the best guide. If you already get visits and orders from a country without trying, that's the place to start. For most stores, one Shopify store with Markets is easier to run than several stores. Separate stores make sense when you need different catalogs, separate legal entities or a team per country.
2. Set up the market
| Check | Why it matters | Where in Shopify |
|---|---|---|
| Market created for the country or group | Groups settings for those shoppers | Markets page in the admin |
| Shipping rate exists for each country | Markets only activate where rates exist | Settings > Shipping and delivery |
| Products available in that market | Hide items you can't ship there | Market product availability |
| Price adjustments or rounding set | Prices like €27.43 look careless | Market pricing settings |
| Market activated and previewed | See what local shoppers see | Market preview |
Shopify says creating regional markets is free on all plans, and you can customize domains and languages for each market on every plan. Some extras depend on the plan: per-market theme customization needs Advanced or higher, and per-market checkout blocks and business entities need Plus. My guide to setting up Shopify Markets for EU customers goes screen by screen.
3. Currency and payment methods
| Check | Why it matters | Where in Shopify |
|---|---|---|
| Local currency switched on | Shoppers trust prices in their currency | Market currency settings |
| Shopify Payments or Adyen active | Required for multi-currency payments | Settings > Payments |
| Local payment methods added | Preferred methods differ by country | Settings > Payments |
| Wallets on (Apple Pay, Google Pay, Shop Pay) | Work across most countries | Settings > Payments |
| Test checkout in each currency | Catches rounding and display errors | Market preview, then checkout |
Shopify's markets requirements are clear on this point: to accept payments in multiple currencies, you need Shopify Payments or Adyen. By default, prices convert at the current market exchange rate, and you can set manual rates instead. Payment preferences differ by country, for example iDEAL in the Netherlands, Bancontact in Belgium, Afterpay in Australia and Clearpay in the UK. See how to accept multiple currencies on Shopify and, for Dutch shoppers, setting up iDEAL.
4. Language and domains
| Check | Why it matters | Where in Shopify |
|---|---|---|
| Language added and published | Shoppers buy more in their own language | Languages settings |
| Product pages translated, not just menus | A half-translated store looks unfinished | Translate & Adapt app |
| Domain or subfolder chosen per market | Gives each market its own URLs | Market domains settings |
| Checkout and emails in the same language | Language switching at checkout loses trust | Translate & Adapt app |
| Units and sizes localized | Inches and US sizes confuse EU buyers | Product descriptions and size guides |
Each published language gets its own URLs, so search engines can index each version. Machine translation is a fair start, but have someone read your product pages, policies and checkout text before you launch. My answer on translating a Shopify store and the guide to international SEO on Shopify cover the details.
5. Shipping, customs and duties
| Check | Why it matters | Where in Shopify |
|---|---|---|
| International zone and rates set | No rate means no checkout | Settings > Shipping and delivery |
| HS code on every product | Needed for customs and duty calculation | Product page, or bulk editor |
| Country of origin on every product | Affects duty rates | Product page, or bulk editor |
| Duties collected at checkout, if used | No surprise bill on delivery | Settings > Taxes and duties |
| Carrier supports DDP labels | Required if you use Shopify labels with duties | Your shipping carrier |
| Delivery times shown per country | Long waits need warning upfront | Shipping rate names and product pages |
There are two ways to handle duties. With DDP (delivered duty paid), the customer pays duties at checkout and nothing on delivery. With DAP (delivered at place), the carrier collects duties from the customer at the door, which leads to refused parcels and angry emails. Shopify's duties feature needs HS codes on your products, a carrier that supports DDP labels if you buy labels through Shopify, and a store that doesn't use Shopify Fulfillment Network. A transaction fee applies to orders with duties calculated at checkout, so check the current rate on Shopify's duties page. My international shipping guide compares carriers and rates.
6. Tax and import rules by country
This is where most owners get caught out, because the rules depend on the customer's country, not yours. These are the rules for the four markets I work with most, as checked on 7 November 2026.
| Market | Rule for low-value parcels | What to set up |
|---|---|---|
| UK | Seller charges UK VAT at sale on parcels of £135 or less | UK VAT registration and tax collection |
| EU | €3 customs duty per item on parcels of €150 or less, from 1 July 2026 | IOSS registration and duty settings |
| US | De minimis exemption suspended globally from 29 August 2025 | Duties at checkout, DDP shipping |
| Australia | GST applies to imported goods of A$1,000 or less | GST registration at A$75,000 turnover |
Sources: the UK rule is on GOV.UK, the EU duty on the European Commission's Access2Markets, the US change on U.S. Customs and Border Protection and the Australian rule on business.gov.au. The EU's €3 duty is temporary, running from 1 July 2026 to 1 July 2028, and applies whichever VAT scheme you use. For goods already inside the EU, read my guide to EU OSS VAT on Shopify, and for Australia, Shopify and Australian GST. This is general information, not tax advice, so confirm your own position with an accountant.
7. Returns, policies and customer service
| Check | Why it matters | Where in Shopify |
|---|---|---|
| Returns address for each market | Return postage abroad can exceed the item | Returns policy and return rules |
| Who pays return shipping is stated | Avoids disputes | Settings > Policies |
| Policies translated | Customers must understand the terms | Translate & Adapt app |
| Local consumer rights reflected | EU and UK buyers have return rights | Refund policy text |
| Reply times cover the time zone | A 12-hour wait feels like no reply | Help desk or email settings |
EU and UK customers have legal return rights for most online purchases, and your policy can't remove them. My guide to consumer rights and returns rules covers the main points.
8. Launch and measure
- Preview the market. Use the market preview to browse as a customer from that country.
- Place a test order. Check the currency, the shipping rate, the duties line and the confirmation email language.
- Open the market. Activate it and watch the first orders closely.
- Compare conversion by country. After a few weeks, compare each market's conversion rate with your home market. A big gap usually points to price, delivery cost or language.
Which setup fits your first international market?
- 1
Do you sell the same products at similar prices everywhere?
Yes: one store with Shopify MarketsNo: go to question 2
- 2
Do you need a separate legal entity, catalog or team per country?
Yes: consider separate storesNo: Markets with per-market pricing and product availability
Most stores I work with start on one store with Markets and only split later if they have a clear reason.
Common misses
- No shipping rate for the new country. The market can't be activated without one.
- Duties left to the carrier. The customer pays on the doorstep and often refuses the parcel.
- Prices converted but not rounded. Odd prices look like a currency mistake.
- Half-translated pages. Translate product pages, policies and emails, not just the menu.
- Missing HS codes. Duties can't be calculated without them.
Before you sign off a new market
| Area | Signed off when | Quick test |
|---|---|---|
| Market | Created, active, products available | Browse in market preview |
| Currency | Local prices, rounded | Check three product prices |
| Payments | Local methods and wallets on | Open checkout in that market |
| Language | Store, checkout and emails translated | Place a test order |
| Shipping | Rates and delivery times shown | Check out to a local address |
| Duties and tax | HS codes set, tax registered | See the duties line at checkout |
| Returns | Policy covers that country | Read it as a customer |
Next steps
- Budget the setup. My international Shopify store cost guide breaks down what each part costs.
- Handle EU duties properly. Read how to handle customs and duties on EU orders.
- Check your margins. Run each market through the profit margin calculator with shipping and duties included.
- Get it set up for you. My store design and development starts from $300, with a fixed quote after a free review.
Free tools
Check your own store
Free, no sign-up. Each one runs a part of this guide for you.
Frequently asked questions
How do I sell internationally on Shopify?
Create a market for the country in the Markets page of your admin, make sure it has a shipping rate, switch on local currency and payment methods, translate the store, add HS codes to your products and set up duties and tax. Then preview the market, place a test order and activate it.
Is Shopify Markets free?
Shopify says creating regional markets is free on all plans, and every plan can customize domains and languages per market. Some extras, such as per-market theme customization, need the Advanced plan or higher, and a few need Plus.
Do I need Shopify Payments to sell in other currencies?
Yes, or Adyen. Shopify's markets requirements say that to accept payments in multiple currencies, you need Shopify Payments or Adyen as your payment processor.
Should I charge duties at checkout?
For most stores, yes. Collecting duties at checkout (DDP) means the customer pays nothing extra on delivery, which cuts refused parcels. Your products need HS codes, and a transaction fee applies to those orders.
What changed for low-value parcels in 2025 and 2026?
The US suspended its de minimis exemption globally from 29 August 2025, so low-value parcels into the US no longer enter duty-free. The EU applies a temporary €3 customs duty per item on parcels worth €150 or less from 1 July 2026 to 1 July 2028.
Sources
- Requirements and considerations for using markets, Shopify Help Center
- Collecting duties and import taxes at checkout, Shopify Help Center
- VAT and overseas goods sold directly to customers in the UK, GOV.UK (HMRC)
- EU applies €3 customs duty per item on low-value e-commerce consignments, European Commission
- CBP ready to enforce end of de minimis loophole, U.S. Customs and Border Protection
- International tax, business.gov.au, Australian Government
Related services and work

Written by Ashraf Siddik
I'm a Shopify developer and CRO specialist. I have built and improved Shopify stores since 2018, completed more than 1,000 projects, and hold a 4.96 average rating across 719 client reviews.
More guides
-
CRO8 min readUpdated
Why Shopify Stores Lose Sales on Mobile: A Practical CRO Checklist
Mobile visitors decide fast, with one thumb and plenty of distractions. Here is how to find the leaks on a Shopify store and fix them in the right order.
Read the guide -
CRO6 min readUpdated
Shopify CRO Audit Checklist for DTC Brands
The checklist I use to audit DTC Shopify stores, from checking that the data can be trusted to deciding which fixes to ship first.
Read the guide -
Apps6 min readUpdated
When to Build a Custom Shopify App Instead of Adding Another Subscription
Another subscription is the quickest fix, until you are paying for five apps that still don't match how your business works. Here is how to decide.
Read the guide -
Themes6 min readUpdated
How to Find Out What Theme a Shopify Store Uses
Every Shopify store names its theme in the page code. Here is where to look, how to read what you find, and what it means for your own theme choice.
Read the guide -
Apps5 min readUpdated
How to See What Apps a Shopify Store Uses
Apps leave traces in a store's page code: scripts from their own servers, app embed folders and pixel settings. Here is how to read them, and what to do with the list.
Read the guide -
Branding7 min readUpdated
How to Name a Shopify Store (and Check the Name Is Free)
A store name has to be easy to say, free as a domain and a handle, and clear of other brands. Here is the process I use with clients, and what Shopify lets you change later.
Read the guide